FREQUENTLY ASKED QUESTIONS
Q: Do you have packages?
A: Yes, we have packages for the car and our CDL class B training. Please refer to the package tab for pricing.
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Q:How long is a service valid for?
A: All payments for any service are valid for one year. Any unused services will be forfeited after one year of purchase, if unclaimed.
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Q: Do you offer pickup and drop off for car training?
A:If you live in East Flatbush or Flatbush , we do offer pickup/drop off services . Any other location must travel to our office. We are located at 2174 Nostrand Ave 2nd fl, Brooklyn NY.
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Q: Do you have payment plans?
A: Yes, We do offer payment plans. A deposit of 50% would be required for the desired package. We will be able to schedule half of your lessons with the initial payment and the remainder once the balance is paid. For the car packages we offer payment plans for the 6,10,15, and 20 lesson package. For the CDL we offer payment plans for all packages. Please contact us via text 646-733-7068 so we can make arrangements for you.
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Q: Do you need a learners permit for training for the car and CDL training?
A: Yes, you will need obtain a NYS permit to learn how to drive the car with us and if you want to learn how to drive CDL class B, you will need to get the CDL Class B permit with the S and P endorsements since we do the training on a school bus. For further information on obtaining a permit please visit dmv.ny.gov
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Q: How does scheduling work for the car lessons?
A:Lessons go based on your availability as well as the available time slots we have.We post our monthly schedule on instagram . Once you register for a package and fill out the form at checkout, we contact you in 24-48 hours and we can further discuss your availability . You will receive a booking confirmation once initially scheduled and two reminders , a day before and an hour before your lesson. you are allowed a 15 minute grace period but if you do not make it to your lesson it will be canceled. If you are unable to make it for a lesson that is scheduled you are required to contact us 24 hours before or your lesson will be forfeited.
Q:Do you offer the five hours pre licensing course?
A: Yes, we offer it on a monthly basis via our virtual portal . You can start and finish at your own pace but must complete in 30 days. This course is mandatory to take the next steps to get your drivers license. You cannot schedule a road test without taking the five hours class.
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Q: Do We use our vehicle or yours for the training and the road test?
A: You will be training in our vehicle that is equipped with Dual brakes on the passenger side. This will be the same vehicle you use for your road test if you take a package that includes the car for the road test.
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Q: What is the School Bus Monitor/ attendant course?
A: A 10-hour basic course that meets the New York State Education Department regulation 156.3 requirement that all attendants and monitors hired after July 1, 2003 take a 10-hour basic School Bus Monitor and Attendant course within their first year of employment. The instructor follows the New York State Education Department approved curriculum as issued by the Pupil Transportation Safety Institute. The school bus Monitor /Attendant course is a 4 day course that is required to be taken in order to work with the School Bus companies. Once the course is completed, we provide your with the proper credentials to go apply for the school bus company .We offer this course once a month. Please refer to our google page for the exact date.
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Q: What is the 6 hour defensive driving course and do you offer it?
A: The 6 hour defensive course is a course we offer to help reduce points off your drivers license as well as 10% off your car insurance. Please visit dymondcdlautoclub.com to take the course if you are interested.